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FxLume
FxLume

Purchase Policy

Refund Policy

Clear guidelines for refund eligibility on FxLume digital simulated trading challenge purchases — what qualifies, how to request, and how we process approved refunds.

Last updated · May 23, 2026

Table of Contents

  1. 01Overview & Digital Product Nature
  2. 02Eligibility for Refunds
  3. 03Non-Refundable Scenarios
  4. 04How to Request a Refund
  5. 05Processing Time & Method
  6. 06Chargebacks & Disputes
  7. 07Free Retries & Promotions
  8. 08Policy Changes

Need help with a refund?

Our compliance and support team responds to legal and privacy inquiries with priority handling. Include your registered email for faster verification.

support@fxlume.com